Custom Order
CUSTOM ORDERS WILL USUALLY BE DISPATCHED AFTER APPROXIMATELY 6 WEEKS ( DOES NOT INCLUDE SHIPPING TIME) *some orders may take longer than this due to complexity but we will always let you know the timeframe before payment is made.
How to place a custom order:
1. Please send an email to prowrestlinggearuk@gmail.com or message us on Instagram / Facebook to request a custom order (please allow 2-3 days for a response). In this message please include details such as; which items you’d like made and any designs you’ve drawn up (or alternatively, some inspirational pictures and a request for us to design your items). Please also include your location.
2. We will reply with a quote and any additional questions we may have regarding the design. We will also request a set of measurements at this point.
3. If you’d like to proceed then we will email an invoice to you (which must be paid in full before the 6 week dispatch time begins).
4. We will be in touch within 2 weeks after payment to confirm fabric choices and you will be able to make any minor design changes at this time. After this point we are unable to make any changes. If you have requested for us to design your items, we will provide you with a sketch at this stage for your approval.
5. We will begin making your custom items. If we have any questions during this time we will contact you, otherwise we will not be in contact until we have finished making your order.
6. When we have finished creating your items we will send you pictures and your order will be shipped using a trackable service.
- UK orders will be shipped using Royal Mail Next Day delivery which should arrive the next working day
- International orders will be shipped using Parcelforce Global Priority which aims to deliver between 3-10 working days (we cannot be held responsible for shipping delays, customs delays or customs charges)
PLEASE NOTE:
* Custom pieces are non-refundable
* We do not make any pieces for children
* Please leave plenty of time between the estimated dispatch date and the date you need it by (incase of shipping/customs delays etc)
* Any delays caused by waiting for payment/information needed to complete order will result in extra time being added to dispatch date
We look forward to working with you to create some unique, high quality pro wrestling gear!